Frequently Asked Questions
1. Can You Remove Acid-Etch Graffiti?
2. My Windows Have Extremely Deep Scratches, Can You Remove
These?
3. Doesn't your process weaken the glass?
4. What Insurance Do You Carry?
5. Do You REALLY Guarantee Your Repairs?
Can You Remove Acid-Etch Graffiti?
Acid-Etch graffiti is becoming more and more popular with vandals.
RapidRenu removes acid-etch graffiti on a daily basis. We do all of the
work. Many of our competitors will only remove the graffiti but leave the
glass distorted. They’ve only done half the job. RapidRenu restores the
glass to its original condition.
My Windows Have Extremely Deep Scratches, Can You Remove These?
My Windows Have Extremely Deep Scratches, Can You Remove These?
RapidRenu specializes in repairing and renovating deep scratches.
We work with windows that others refused to work on because the damage was
so deep. Our newly patented process is exceptionally effective on glass
scratches – any type of scratch. We repair:
• Construction Mishaps
• Fabrication Debris
• Vandalized Glass / Deep Scratches
• Nasty Ugly Acid-Etch
The RR Blog addresses how to DIY for minor scratches. MORE>>
Doesn't your process weaken the glass?
The truth is ... scratch graffiti weakens the glass. Our repair process
actually strengthens the glass. The IFMA printed a RapidRenu article in
their Spring 2010 Newsletter. Download
a pdf of the article.
What Insurance Do You Carry?
RapidRenu is fully covered. We carry liability insurance as well
as workers compensation. We work with major companies and corporations.
It is exceptionally important to protect our clients from risk.
Do You REALLY Guarantee Your Repairs?
We certainly do. We want you to be satisfied
with the job we do. We will work like the dickens to get it right but in
the end, if you are not happy with the repair work we do, we will not charge
for the work. However, this guarantee does not extend to the possibility
of a crack appearing in the glass. No two panes of glass are alike and all
damage is different. It is impossible to determine if the glass might have
a faulty installation or there might be hidden faults. Yes, there is a chance
but the chance of the glass breaking is less than 0.1%. We take extreme
measures to avoid breakage.
It is surprising how many botched jobs that we come across. Clients tell
a story of feeling like they’ve been vandalized twice. First by the taggers
and second by the less-than-professional repair job they’ve paid for. Our
focus is on happy customers. We strive for complete customer satisfaction.
Our business is thriving because our clients tell not just their friends
… they tell EVERYONE about RapidRenu.
Contact us today for a FREE
ESTIMATE for your
scratched or acid-damaged glass.
415 821-6622 / toll free at 888 340-5400